The role of the PPG is make the the Practice better for patients, and in many cases that means asking the practice to make changes.
With the introduction of the PPG website we also need to recognize that if something doesn't work we need to change it. Well the Patient Forum didn't work as we didn't get any patient posts!! So we have changed it to being more like a blog.
The PPG will post, and patients are encouraged to comment. This will complement our Facebook and NextDoor posts, to which patients comments are not possible. Where a comment needs a response, maybe even from the Practice, we will do our best to make sure that this happens as soon as possible.